C5 Insight, a leader in delivering customer engagement and employee collaboration projects, has published the eBook, “Microsoft Teams Deployment and Governance Guide.” Microsoft Teams is a digital collaboration tool that can enhance teamwork by enabling collaboration, storing team information and files in one location, enforcing consistent project planning, and making team conversations easily visible. Digital collaboration and communication solutions like Microsoft Teams can transform organizational productivity, efficiency, engagement and even job satisfaction.
Unfortunately, success isn’t guaranteed. According to recent study from Forbes magazine, digital workplace projects such as Microsoft Teams fail 84% of the time. Success is dependent upon a well-designed and intentional plan. The guidebook can be used to get started on a plan that will lead to success and as an aid to keep focused on the design and implementation journey. The guidebook provides an outline of essential steps for a successful deployment. Topics include:
1.Vision and Planning
The project should start by clarifying the purpose and the expected benefits to the organization. Develop a plan for Microsoft Teams deployment that can be incorporated into the larger Digital Workplace Plan to ensure all the needs of the business are considered.
2.Information Architecture
According to a Harvard Business Review study, employees spend about 20% of their time looking for data needed to get their job done. Plan how to strategically organize information to make it easier to find where to put and locate the things that people need to get their work done.
3. Governance and Policies
An ungoverned digital workplace is like an ungoverned physical workplace. It may start out more efficiently, but it ends in disruption and chaos. Establishing guidelines for Teams will help during deployment and should be developed with the majority of the organization in mind.
4. Managing Team Lifecycles
The process of creating and decommissioning Microsoft Teams should be efficient and easy enough for users, while also including controls to ensure that the number of available Teams doesn’t rapidly grow to overwhelm users. The process should also be automated enough for efficient management.
5.Where to Start
Although Microsoft Teams is simple in concept, it has a broad range of functionality. Attempting to adopt everything at once can be overwhelming. There are a number of suggested starting points including use for chat and meetings, pilot with a small group of users, use as a tool for sharing project communications, and migrating a specific business unit.
6. Change Management
A plan for change management should be included into the overall plan and should include, at a minimum, specific plans for communications, coaching and training.
C5 Insight’s eBook helps organizations adopting Microsoft Teams understand the bigger picture with a vision and planning, develop rules of engagement and set policies to make their digital workplaces highly productive. For a free copy, visit http://web.c5insight.com/cn/adysb/msteamsdeploy.
C5 Insight is based in Charlotte, NC and was founded in 2002. The company is a leader in delivering customer engagement and employee collaboration projects. C5 Insight has consulted with hundreds of companies around the world in a broad range of industries. The firm has twice been named to the Inc. 5000 list of fastest growing companies. For more information about C5 Insight, visit https://www.C5Insight.com.
